View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000827 | T99X171.00 SKB Eagle | SW Issue | public | 2020-03-20 09:31 | 2020-09-28 12:10 |
| Reporter | Assigned To | (SW) Kerwin Chen | Due Date | ||
| Priority | normal | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0000827: [BFX_UH200] it is shown as 1/4 screen | ||||
| Description | hi kerwin as you know it, this issue was very high level issue in SKB BMT for BFX-AT100. we applied some patch as below before. ===> r11->r12 [Amlogic] - Fix 1/4 screen when plugging hdmi cable but it may this patch isn't perfect solution. since this issue happen in my side. this issue is reproduced as below step. Resolution : 1080i. ( case auto, 1080p , It is ok) 1. turn on STB. 2. Turn on Monitor when guess STB see AV. ( about 2min). 3. it is shown as 1/4 screen on my montor please see a log. it see 576i mode in a log. it guess it is related to a current issue. after checking it, please leave a comment. 03-20 10:14:54.283 3186 5048 I UniverseSource_0: buffer FULL, bufferedTimeUs:3103.10ms 03-20 10:14:54.283 3186 5048 I AmFFmpegExtractor_0: change workMode: PUSH_MODE ==> PULL_MODE 03-20 10:14:54.480 3100 3240 E MesonHwc: Layer 0xa8f556d0 sideband channel 1, status: 0 03-20 10:14:54.480 3100 3240 D MesonHwc: (loadCalibrateInfo): curMode:(576cvbs) pixelW (720) pixelH (576) 03-20 10:14:54.480 3100 3240 D MesonHwc: (loadCalibrateInfo): sc_get_osd_position coordinates [0,0,720,576] | ||||
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2020-03-20 09:31 developer |
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Hi kerwin we received a report same issue from SKB. and TVstrom. during upgrade new fw during OTA testing , it happen an issue . please see an attached picture. when happen this issue, the resolution is changed from 1080P to 720p automatically. when it pull in/out HDMI Cable again, this issue is resolved. it seem we need to solve it for blocking an potential issue. we already applied as below. 086cf52 aml: Fix 1/4 screen when plugging hdmi cable for Smart3 v57. 086cf52 aml: Fix 1/4 screen when plugging hdmi cable for UHD4 v12. we know this step for reproducing same issue easily. please do test in your side 1. don't connect HDMI cable btw TV and STB. 2. Tv turn on 3. STB Turn on. 4. after turn on STB, it connect HDMI cable to STB from TV. Thanks |
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Hi Jason, Please use test FW to check 1/4 screen issue. AML provide oatch to us and it is not reproduced by the procedure. https://drive.google.com/drive/folders/14n9YQMR7xYiaOBhH2vFMTr83STzhk2vL |
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Hi Jason, Mr.Yoon replies test result to us on 4/24. There is a side effect while STB is set in 720p on r110s test image. We are working with AML to solve it. Thanks ! |
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hi kerwin we applied this patch in v17.513.14. it is close Thanks. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2020-03-20 09:31 |
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New Issue | |
| 2020-03-20 09:31 |
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File Added: 1_4_Screen_10h14m_0320.log | |
| 2020-03-20 09:37 |
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Assigned To | => (SW) Kerwin Chen |
| 2020-03-20 09:37 |
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Status | new => assigned |
| 2020-03-20 16:07 |
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Description Updated | |
| 2020-04-13 16:13 |
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File Added: auto_upgrade_1_4issue.jpg | |
| 2020-04-13 16:13 |
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File Added: 720p.jpg | |
| 2020-04-13 16:13 |
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Note Added: 0003539 | |
| 2020-04-13 18:08 |
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Issue Monitored: (ALTech) SY Yoon | |
| 2020-04-13 18:08 |
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Issue Monitored: (ALTech) Juyoung Park | |
| 2020-04-13 18:08 |
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Issue Monitored: (ALTech) Jason Park | |
| 2020-04-24 13:39 | (SW) Kerwin Chen | Note Added: 0003557 | |
| 2020-04-27 11:15 | (SW) Kerwin Chen | Note Added: 0003558 | |
| 2020-06-02 17:06 |
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Note Added: 0003641 | |
| 2020-06-02 17:06 |
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Status | assigned => resolved |
| 2020-06-02 17:06 |
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Resolution | open => fixed |
| 2020-09-28 12:10 |
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Status | resolved => closed |
